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Protecting the data entrusted to us
This policy explains what information we collect, why we collect it, and how we protect your personal data across the Mr Peps platform and associated services.
Information we collect
- Account and contact details provided when you place an order or subscribe to updates.
- Order history, invoices, and payment references to fulfill contractual obligations.
- Technical metadata (browser type, device, IP address) used to secure our storefront and prevent fraud.
How we use your data
We process personal data solely to:
- Fulfil and deliver orders, including courier notifications and customs documentation.
- Send service-related updates (shipping status, restock notices) when opted in.
- Protect our services from misuse through analytics and fraud prevention checks.
Data retention & security
Order data is retained for the statutory period required by UK law (typically six years). We employ encrypted storage, least-privilege access, and monitored networks to safeguard your information.
Your rights
- Request a copy of the personal data we hold about you.
- Ask for corrections or deletion where legal retention requirements permit.
- Withdraw consent for marketing communications at any time.
To exercise these rights, email support@mr-peps.com with your request and proof of purchase.
Updates
We review this policy periodically. Material changes will be communicated via email or on this page. Continued use of our services after updates constitutes acceptance of the revised policy.
Research use only — All Mr Peps products are sold strictly for in-vitro research and laboratory use. They are not for human consumption, cosmetic application, or veterinary use. They are not approved as medicines and make no therapeutic claim. By placing an order you confirm that you are purchasing for legitimate scientific research purposes only.
Age — You must be 18 or over to place an order with Mr Peps. Orders from under-18s will be cancelled and refunded.
Operator — Mr Peps is operated by MR PEPS LABS LIMITED, registered in England and Wales (Companies House #17234136). Contact: support@mr-peps.com.
Data — We process personal data under UK GDPR. View our Privacy Policy or email support@mr-peps.com to request access, rectification, or erasure of your data.
Regulatory — Mr Peps is not regulated by the MHRA because research peptides sold for in-vitro research use are not classed as medicines under the Human Medicines Regulations 2012. We do not hold an MHRA licence and do not make claims that would require one.