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Protecting the data entrusted to us
This policy explains what information we collect, why we collect it, and how we protect your personal data across the Mr Peps platform and associated services.
Information we collect
- Account and contact details provided when you place an order or subscribe to updates.
- Order history, invoices, and payment references to fulfill contractual obligations.
- Technical metadata (browser type, device, IP address) used to secure our storefront and prevent fraud.
How we use your data
We process personal data solely to:
- Fulfil and deliver orders, including courier notifications and customs documentation.
- Send service-related updates (shipping status, restock notices) when opted in.
- Protect our services from misuse through analytics and fraud prevention checks.
Data retention & security
Order data is retained for the statutory period required by UK law (typically six years). We employ encrypted storage, least-privilege access, and monitored networks to safeguard your information.
Your rights
- Request a copy of the personal data we hold about you.
- Ask for corrections or deletion where legal retention requirements permit.
- Withdraw consent for marketing communications at any time.
To exercise these rights, email privacy@mr-peps.com with your request and proof of purchase.
Updates
We review this policy periodically. Material changes will be communicated via email or on this page. Continued use of our services after updates constitutes acceptance of the revised policy.